What is VIZOCHOK?
VIZOCHOK is an AI shopping assistant SaaS built specifically for grocery retail. It provides an embeddable chat widget that connects to your existing e-commerce backend, enabling customers to search for products, get personalized recommendations, and manage their cart through natural language. Your customers simply type what they need (“I need ingredients for borscht” or “find me gluten-free bread”) and VIZOCHOK’s AI agent handles the rest: searching your catalog, checking prices and availability via your backend, and adding items to the cart.Key Features
Smart Hybrid Search
Combines vector similarity, full-text search, and trigram matching with Reciprocal Rank Fusion for highly relevant results, even with typos or colloquial language.
Cart Management
AI manages the shopping cart through server-to-server webhooks. Prices and stock always come from your backend. VIZOCHOK never stores them.
Multi-Tenant
Each tenant gets isolated data, API keys, usage limits, and configuration. Deploy once, serve many retailers.
Per-Tenant Customization
Custom LLM routing, system prompts, embedding models, rate limits, webhook endpoints, and widget theming, all configurable per tenant.
How It Works
Customer opens the widget
A lightweight JS SDK embeds the chat widget into your storefront. The customer types a query in natural language.
Message sent over WebSocket
Real-time streaming connection, authenticated on first message with your API key.
AI Agent processes the request
Smart model routing selects the optimal LLM per query complexity (configurable per tenant).
Tools execute
The agent uses tools: product search (hybrid vector + FTS + trigram), cart operations, recipe planning, all based on your catalog.
Quick Links
Quickstart
Get your first AI shopping assistant running in 5 minutes.
Widget SDK
Install and configure the embeddable chat widget.
API Reference
Explore the full REST and WebSocket API.
Webhooks
Connect VIZOCHOK to your product catalog and cart system.